On Oct. 28, 2026 OpenAI said it is expanding its ServiceNow partnership and that a ServiceNow plugin is available in the OpenAI marketplace, letting customers take governed ServiceNow actions in ChatGPT. OpenAI said ServiceNow plans to give all employees ChatGPT Work and Codex, and that OpenAI is using ServiceNow workflows in its own operations. Voice features are expected in the first quarter of 2027, security capabilities in early access in January 2027, and Codex in AI Workflow Factory in 2027.
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