Amazon said on Nov. 6 that an invited group of US customers can text Alexa for Shopping, shown as Alexa Shopping, to search, build a cart, and complete a purchase. The company said the option will reach millions more customers in the coming weeks and that a text thread can continue in the Shopping app, on Amazon.com, and on Alexa devices. It also said more than 400 million customers used Alexa for Shopping in the last 12 months and that use of its agentic features has grown more than eight times since the start of the year.
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